Monday, February 18, 2008

The Reality of Virtual Learning

Presented to the Defense Learning Academy, Cornwall, Ontario, January 30, 2008. The slides and audio of this presentation are available here.


There’s always a danger when you come in and you do a talk like this: the idea that you’re presenting something, it’s the facts, the truth this is the way it is, I’m going to lay it out on the line, I’m the expert, the guru, you’re the mob, etc.

That’s not how I view this material at all. So I want to preface this. I’m looking at a particular slice of online learning, not the whole field of online learning, obviously.

There are many things, including a wonderful helicopter simulation in Gagetown that I got to fly once and crashed very quickly –

Voice: seven seconds.

Is it still a record?

Voice: yes. [Laughter]

All the way across to the Second Life stuff that you saw, to the Company Command software that you heard about yesterday, from Nate Allen, and the rest.

This is just one small part of it and it’s one person’s perspective on it. It’s not all a seamless whole. It’s not a beautiful step-by-step narrative that wraps up nicely and neatly in a bow like a Sherlock Holmes movie or short story.

It’s something that’s a little bit loose and scrambly and something that you should take, look at critically, analyze it in your own perspectives, take what you need and discard the rest and take it from there.

So I want to begin this talk by talking about reality. I know that seems like an odd sort of place to begin a talk. But perhaps it’s appropriate because finish a demonstration of Second Life.

A lot of the times we would be here among our own discipline, our own domain being talked about as a virtual reality. But my background is in philosophy and as a philosopher I’ve learned over time to look at reality in different perspectives and in different lights.

We often hear the phrase ‘the reality is’ as a rhetorical device and I’m sure you’ve all heard it, right? You have to have this great idea, “I think we should do such and such and so on,” but someone comes along and says, “Yeah, but the reality is...” Sounds familiar?

‘The reality is’ is the enemy of innovation.

When we look at reality, when we analyze what reality is, almost everything that we think is real (properly-so-called) is construction. It’s an artifact. It’s something that we’ve created. It’s a way that we understand the world. It’s a device that we use in order to understand the world.

Kant talked about ‘space’ and ‘time’ as the necessary prior conditions of perceptions. The idea here is that we don’t know space and time exists absolutely certainly for all time, but as perceiving, thinking humans the only way for us to make sense of our perceptions whatsoever is to come up with the concept of ‘space’, come up with the concept of ‘time’, to create a framework in order to place our many different perceptions and come up with some understanding of them, an explanation of them, a way of dealing with them. Hume called them ‘useful fictions’.

There are many ways of looking at ‘real’ in today’s world.

We think of ‘real’ on one hand, we contrast it with the ‘artificial’. So the real, it’s like the natural, the artificial is like the fake.

Now we can think of ‘real’ as ‘genuine’, as the actual thing or real as the fake thing that is not the original. It’s just a pale imitation. We have – “it’s the real thing,” and by implication, Pepsi is the fake thing.

(Pepsi should have done that. They should have come out with the advertising. I bet you it would have worked. Pepsi: fake Coke. [Laughter] That would have worked I tell you.)

These days of course we also have the contrast between the ‘real’ and the ‘virtual’. Analyze that with what we mean. Because the ‘virtual’ is every bit as real as the ‘real’ except that it’s not physical. But I mean it’s not like the things that are going on in Second Life are artificial or fake. Well, now, maybe they are.

How about ‘real’ versus ‘illusory’? We have the idea of real, something that exists. A mirage is not real. Not because we don’t perceive it. We do perceive it, but it’s not real because it does not in fact exist.

Now does this sense of real apply to something like Second Life? When we look at Second Life would you say, “Hm, that doesn’t exist?” Not really. That’s not the sort of thought that goes through our mind, is it?

We have ‘real’ versus ‘delusion’. The idea here is that having a grasp of reality is having a grasp of sanity, being able to make sense of your perceptions without all the static or interruptions that somebody who is deluded might think. Is there a great conspiracy? Do we need to wear tin foil hats? Well that’s not reality, is it? And hence we have the admonition to people, “Get real,” as “Become sane again.”

Now there are many ways to find reality, many ways of sensing, perceiving, touching, measuring, many different points of view. We have different perspectives, different models. The models tell us what things exist and what things don’t exist.

It’s an interesting thing. Here we have – well, look at this right in front of you. We have here a podium, right? We say this podium exists. This light exists. This light is part of this podium. It’s almost artificial the way we give this particular podium an identity.

It depends on a certain perspective, a certain world view. And so, as I talk about this think about what the “realities” are in real world. I think about all of the challenges that National Defense is facing these days and there are many different realities, shifting realities, changing realities that you’re dealing with.

Think about this. The ‘realities’, the constructs that we will accept as real, that characterize your institution, that characterize your students or your fellow staff, that characterize your values. What of your values is real? What of your values is artificial? What is the construct? What is faith? What is deluded? Your finances. My finances are very, very heartbreakingly real.

So, against that background I want to draw out the traditional conception of knowledge. The traditional conception of knowledge is exactly that conception that I tried to warn you against as I took to this podium today.

The traditional conception of knowledge is where things like knowledge, facts, values, and institutions are ‘real’ in all the full senses of the word and unchanging. They’re presented. Here they are. You will consume.

Even ‘change’, which is kind of ironic, is viewed as inevitable, is viewed as real, is viewed as something that is out of our control. People talk about change management. Change management is getting people to accept change. That is, something that they cannot control and have to deal with. That’s one way of perceiving change management.

The reality is, especially in today’s world - and I’ll have different ways of talking about that as I go through this talk - the reality is we define what counts as real.

We define it by our theories, our world views, our underlying values, our moralities, our religions, our perceptions, our beliefs, our intuitions, our different systems of logics, mathematics, all of these things combined to create a reality and this reality is different for each person and is very different for each person.

Look at all of you right now. The reality is based partially on perception. You’re all looking at me; true (it’s enough to give me a complex). But if reality is what you perceive, each of you is perceiving me from a slightly different angle which means that we’ve got about 100 different versions of Stephen Downes sitting in this room, which is really more disturbing. [Laughter]

Here’s another exercise and this is in a particularly relevant exercise for this organization. What is a ‘student’? What is a natural student? What is a genuine student? What is a physical versus a non-physical student? An existing or non-existing student. An actual or non-delusional or non-deluded student?

We have this way of dividing the world. We have teacher and students and never the twain shall meet, except in a classroom. But these categories, even the idea of real and unreal, existing or non-existing students, are beginning to change. We use the term fuzzified. Fuzzified, yes, is a word.

Here’s another challenge for you about real. What is learning? Particularly with the emphasis on testing and repetition and all of that, we may get the impression that learning is something that we have a very good grasp of, that we know what it is. It’s ‘remembering’, say or something like that.

But what is learning? What is natural learning? What is genuine learning? What is physical learning? Learning from experience as opposed to learning from virtual reality. Are those different kinds of learning, or is it the same kind of learning created in a different way?

What is existing learning? How can you have existing learning if learning isn’t a thing? You have a thing that isn’t really a thing; you can’t say that it exists. You see what I mean?

This is the problem with studying philosophy. You look at these words. You come into a domain like education and people say, “well there is learning and there were facts and there were textbooks.” You look in that and say look, “yeah, but the world isn’t like that.”

The reality is, learning has changed. Learning has changed from being about reality, from being about facts and objects and things and dates and names and ways of building things and ways of taking things apart, to being about ways of creating understanding, coping with, managing reality, to verifying reality, to being able to determine what is true in our perspective, what is not true in our perspective, to creating reality, to making reality. The skill that it takes to build something in Second Life is a type of learning, but it’s a learning how to produce, how to create.

It’s learning in an age that has changed. We used to live in a world that was very certain, that had a cause and had an effect. You knew what created a positive effect, if you wanted to cause it. These days, with multiple, complex, interrelated variables, even one thing means we sometimes don’t know what’s going to happen.

It’s learning in an age of obscurity where the reality is simply not known. The reality is beyond our perception, like Kant’s space and time.

It’s learning in an age of chaos with multiple, independent variables, where from the same cause you can get one of a range of effects. It’s like predicting the weather, which is particularly rough these days.

It’s learning in an age of change, where what was true today ceases to be true tomorrow.

There’s change that’s very much about the way we have to go about learning. The old model is – well, this diagram (the SCORM diagram) is just a few years old - the old model is less than a decade old. The old transmission model.

The idea of learning as content, as facts and you take the facts and you assemble them in some way and then you run through the gears of a learning management system and then - I love the delivery device shoots them into people’s brains, you know, as though if you shoot something hard enough it’ll lodge in their brain and become learning. That’s the old transmission model.

The problem with that model isn’t that it didn’t work. The problem is that it did work. The problem is that, that kind of learning shoots facts into people’s brains in a world where there weren’t facts.

Learning is not remembering. Learning isn’t simply acquiring facts because that will not leave you the capacity to deal with the world. It will not allow you to create ‘space’. It will not allow you to create ‘time’.

Learning - you can remember things without meaning. This is from Lewis Carroll – “T’was brillig and the slithey toth…” I remember those words. Haven’t a clue what they mean. So, would I be said to have learned those words if I have no idea what they mean?

Or, another example – mathematics. Everybody took mathematics in school and most people passed that. Yet when they go into the work place – I used to work in concession stands and 7/11 stores and things like that - every time an employee comes to the store we teach them a skill. We’d teach them what’s ‘counting change’.

The reason why we teach them to count change is that even though they’ve passed grade 12 mathematics, they do not understand that if somebody gives you a 20 for a 79 cent item, you don’t give them a 50 change. Because they don’t associate the mathematics with the value.

The syntax of the mathematic doesn’t associate the semantics of being a 7/11 clerk. So ‘making change’ is a process that ensures that the change corresponds to what was actually given to them. So if somebody gives you a 20 you count the money back and add it up till you get 20 again.

So they can learn math, oddly, interestingly without understanding what math is supposed to do. We actually see that all the time.

Learning is not ‘content’. I know, it used to be, “content is king, content is the web.” Learning is not content. It is not shooting those facts into your head.

Rather learning, as I characterize in this slide, is a process of ‘becoming’ rather than a process of ‘acquiring’. Now when I say something like that I sound like one of those German philosophers and I’ll just start making up words.

That’s not really what I want to do, but rather, what I want to say is, learning is a process of creating a particular mental configuration, particular set of connections between the neurons in your mind.

Learning is shaping yourself rather than acquiring something. To learn, as the slide says here, is to instantiate patterns of connectivity. So what you’re doing is like exercising. You don’t make someone strong by putting muscles into your arm (that’d be kind of neat, like Schwarzenegger, “I’m Ah-nold…”).

But you don’t put muscles into your arm. You have to grow muscles, you have to develop them and you do that through certain processes. I imagine you guys understand those processes much better than I do.

What learning really is, on this model therefore, is ‘not propositional’. It’s not a bunch of sentences. It’s not a bunch of facts. Very often, it is tacit, to use the words of Michael Polanyi, Personal Knowledge, ‘learning is like riding a bicycle’.

You could not describe what it is to know how to ride a bicycle. You’d sit there and you could write it out. Write sentence after sentence after sentence and the person could read all those sentences and still not know what it’s like to ride a bicycle.

Knowing how to ride a bicycle is, again following Polanyi, in an important sense ineffable - it is not expressible in words, and as an aside, this means that the efforts to (as they say) “capture” tacit knowledge are misguided. What they are attempting to do is take something that is ineffable - not expressible in words - and express it in words. Obviously when you do that you change something important. You’ve taken something that is knowledge and changed it into something that is not knowledge.

Learning and knowledge are also, very importantly, personal. What you learn, what you know, depends on context. That means in a very important sense you can’t generalize it. You can’t say because I know this fact about the world, this fact about the world should be equally known by every other person in the world. Because what I know about the world very much depends on my own perception, my own background, my own culture, my own experiences.

What knowing is – on this picture - changes as well. Knowing to know something used to be: to know the rules, to know the categories, to put things in their place, to understand the laws of nature. On the new picture knowing now is much more about patterns. It’s much more about similarities. It’s not knowing that a tiger is a kind of cat; rather it’s being able to recognize a tiger when you see it.

We can see how this works from the perspective of a network. We see both the aspects of recognition here and we see the aspects of ineffability, or tacitness, here. This is a network. It’s a very stylized network. A network of this type is properly known as a neural network (this is a term from connectionism more than a term from neurophysiology).

The idea here is that our perceptions, such as that perception of a tree, corresponds to a pattern of connectivity in that network. It’s kind of hard to see here, but you see the darker red lines that are intended to represent that.

So you see the tree and as you see trees over and over and over and over and over through your life, that creates a pattern of connections between various neurons in your mind. Obviously this is a gross simplification. That’s about 20 neurons and the mind has about ten billion or whatever neurons. So the actual patterns of connectivity are very different.

Now what’s important here is that no single neuron corresponds to the perception of a tree and there is no propositional representation of that perception of a tree. It is what we would call ‘sub-symbolic’.

Another aspect of a network that operates in this way is that the same network manages multiple perceptions. Here we have a network that has three separate perceptions. It can recognize three different types of objects. It can recognize a tree, which again is strong connections in the red. It can recognize this cute little puppy dog with the – oh, I can’t really see the colors - the different colored connections. Then it could recognize a couch. Again, different colored perceptions.

What’s really important here is to understand that the same network carries the representations of all three of those subjects. Those representations aren’t – they’re not like pictures. They’re not like words. They’re like patterns of connectivity.

What’s interesting about this is: change my perception of a couch and even though it is not in any way logically connected to a tree, it changes my perception of a tree because they (the perceptions) are operating in the same (neural) environment.

The mechanisms by which networks learn, the mechanisms by which networks form these connections, tell us about the mechanisms through which learning happens in humans and, for that matter, through which learning happens in society or networks of people in the world.

I’ve identified three major types of mechanisms by which these connections are formed in this diagram here.

One is Hebbian associationism, which is based on, as this slide says, concurrency. You have two neurons are active in it at the same time and not activated at the same time, a connection is going on between them.

(Second) based on that propagation, two neurons draw connected between them and then send the signal forward. From that signal forward a signal is sent back that may correct that original creation of the connection.

Then finally (third), the Boltzmann mechanism, which is a ‘settling out’ mechanism. We have a set of neurons and a set of connections connecting those neurons and the Boltzmann mechanism will try to find the most stable configuration, a configuration of lowest energy. Think about it by analogy throwing a stone into a puddle of water. The puddle of water will ripple for a while, but eventually it will settle out into the most stable configuration, which is, for water, flat. The mind works the same way. The connections go back and forth to create perception in a person’s mind. You can visualize the connections going back and forth, back and forth, and eventually the mind just sort of settles and it settles into the most stable configuration.

Obviously as I’ve talked about those principles of association I’ve glossed over quite a bit of detail there. But that gives us a picture or a model of what learning looks like in this network environment. I’ve represented it in this diagram. This diagram merges or combines two major functions.

On the one hand the function of teaching, which could be said to be ‘to model’ or ‘to demonstrate’, to present perceptions for other people to perceive, things for them to emulate, things for them to follow.

Then on the other hand, the process of learning itself, which is ‘to practice’ and ‘to reflect’. To practice is a lot like exercising. Then to reflect, which is similar to the Boltzmann mechanism, to try to comprehend, to understand putting the experience into context, into line with the previous beliefs, the experiences that you’ve had.

These four things combined together, modeling, demonstrating, practice and reflection, form the four cornerstones of the learning experience.

And then through that learning experience is the personalization or the context dependency of the learning experience beginning up at the top with the exercise of choice by the learner, which manifests itself in a definition of an identity for a learner, which in the end expresses itself as creativity.

Now, very important: this is a model. This is not the way the world is. This is a framework that I’m using in order to try to grasp or apprehend this process. I’m not coming here and saying, “oh you know, the whole world is defined by these seven elements.” That’s not what I mean at all. I’m trying to give you a perspective or a point of view on the process.

So we have, in summary, E-Learning 2.0, the idea that learning is not based in objects and contents and books and course objects and classes and lessons that are stored as though they were in a library, but rather the idea that learning is like a utility, learning is part of our experience, learning is something that flows, learning is something that’s dynamic, that changes. It is this network, both externally and externally reacting and adapting to a wide variety of perceptions.

So that leads us to the underlying concept of E-Learning 2.0. The first aspect of that concept is that learning is learner centered. That is to say it is centered around the interest of the learner.

I would also say – it’s not on here – but I would also say it’s centered around the perspectives of the learner, the situation or the context that the learner find themselves in, the job that they’re doing and all of that.

Learning is also important when it’s owned by the learner, rather, and again I’m just simply being the -- reception of content is something that is managed, created and deployed – bad word, I don’t like that word – by the learner. I don’t want to say ‘used’ because that would imply that it exists and I don’t want to say it like that either.

But you get the idea what I mean. It’s something that the learner does. The learner is not a passive receiver. The learner is an active creator of their own learning.

The second major aspect: we’ve seen this already in presentations today. It’s immersive learning. It’s learning by doing.

The third major aspect is, it’s connective learning. It’s connective learning in the sense that we’re creating connections in the mind, but it’s also connective learning in that the learning occurs through the process of creating connections with other people in the world: teachers, other learners, colleagues, whatever. And working with those connections, receiving information, sending information.

Learning is, as this slide says, based on conversation and interaction. Some examples - and again we’ve seen this already with Second Life and the simulations that you all use - game based learning.

Clark Aldrich has identified four major types of learning: the branching, spreadsheet, quiz game simulations kinds of learning.

Just as an aside, for those of you who worked with SCORM and Learning Design: SCORM and Learning Design really amount to only the branching type of learning and not the other types of learning. I would not think of a Storm application that was a spreadsheet type of a game like Sim City or something like that.

Another example of this learning is what Jay Cross calls workflow learning or informal learning. This is learning where the learning and process of doing your job or doing your work happen at the same time and in the same place using the same device.

So, electronic performance support systems, for example, which are applications that actually provide learning inside the application that you’re working on. I’m sure you’re familiar with those.

Where we see this most of all interestingly is in games where, if a person is playing a game, the learning for the game has to be inside the game because the game player will not read the manual; absolutely won’t read the manual. There’s no point in giving them a manual. So, whatever learning the player is going to need during the playing of the game has to be inside the game.

Also related to this is the model of the community in practice that’s described by Etienne Wenger. Again, the community in practice, the idea of the community in practice, is that this community exists right inside the work place.

You might wonder about that. We did some work with municipal officials in northern Alberta and we asked them what their primary means of learning was on their job. Their primary means, if they needed to learn something, what they did was they picked up the telephone and they called somebody. They called a town manager in another town.

Basically what their learning model was was to have access to their community of practice right on their desktop. They picked up the phone and called somebody. That was learning for them. That model can be applied to the online world as well. It can be applied to the much more complex learning and working environments we find ourselves in today.

The environment, visualization technology in games: the helicopter that I so famously crashed is an example of learning inside an environment being able to provide visualization for me to understand what it feels like to fly in a helicopter.

Another aspect is mobile learning. One of the things that I’ve always said from the very beginning is that E-Learning is an online learning, learning not about being tied to a computer. They’re not about sitting at a desk looking at a computer screen.

Concordant with the idea of immersive learning is the idea of learning in the place where learning is most appropriate. A slogan I’ve used for many years is “the best place to learn about a forest is in a forest; the best place to learn about law is in a courtroom.” What these technologies now provide us is access to learning materials in the physical situation where learning is most needed.

One aspect of that, and that’s just as an aside, is again learning – I want to emphasize – learning isn’t simply the consumption of information. Learning is also the production of information. So, learning and multi-learning isn’t just about getting content like flash cards or drills or instant messages, it’s also about resource capture.

Here I am on the road – I have a microphone there. I’m recording this talk; somebody else is recording this talk (Hi, all of you out there in video land - I always like to put a personal message to people who are…) . It’s capturing the learning as well.

One of the major things that we see in E-Learning and especially E-Learning 2.0 is the idea that the process of learning is inherent with the process of capturing and creating new learning content.

Online learning, on the one hand, we all look at our own environments, we develop tools and systems intended to support traditional classroom learning: the learning management system, learning objects, SCORM, learning design, that whole infrastructure. I’m sure you’re all familiar with it.

On the other hand, what we should be doing, what we need to be doing and what we could be doing is developing tools and systems to support immersive learning, personal learning, dynamic learning - as I say they’re living systems.

The first iteration of this is user-produced media. As I say blogs and blogging is a very simple example, podcasting and vodcasting.

Again, Nate talked about Company Command yesterday. One of the major things that makes this site like Company Command work is that the members of that site are actually creating the learning materials. They’re drawing their own perspectives, their own experiences and they are contributing to that site.

There are many ways of producing content, and particularly with the new technologies we are able to more and more produce very good multi-media content. Not just text content, like blogs and blogging, although that’s very important.

I guess I should mention Twitter because people were talking about Twitter, which is very short textual content. But also podcasting, as I’m doing with my audio recording here. Vodcasting, which she’s doing with her video recording there. And game mods, game modifications and other multimedia are now very easily in the hands of people. People are able to create very simply complex multimedia.

I’m playing right now if you look at my web site; I’m playing right now with something called Kaltura. What Kaltura is is a system that allows me to create a video I’ve created either recorded off my own video – I have a little video camera in my computer - or I can upload some clips and grab them from You Tube or whatever. So, I create my video and I can add voiceovers, whatever to it. I put it on my web site and then the next person who comes along can edit my video.

And so, there’s a web site out there called Wiki Educator, which is using these Kaltura videos. What they’re doing is for the different subjects they’re having user generated, user created videos, educational videos, under different topics where people who come along after the video was created, add their own segments to the video. Amazing. Who would have thought that ten years ago? Oh, and of course, it’s all free. Of course.

So we have Web 2.0, the learning network. The idea of this place, this weird place, this virtual place, that is an intersection between education and work and home, that allows us access to easy-to-use tools supported by hosting services, like Kaltura or Flicker or YouTube, and allows us to create, to create types of learning.

For example, the E-Portfolio is blogged kind of learning. The idea here is that you’re learning is creating and presenting materials online.

I used to use the – still use it – slogan about “aggregate, remix, repurpose, feed-forward” as characteristics of the learning process. The aggregate is to bring in content, information from multiple sources. In other words, to reach out to all your connections online.

To remix is to bring different things from different sources together. To repurpose is to shape it to your own needs, to your own learning context, and then very importantly to feed-forward, to distribute this new material either as a video or a multimedia or a blog or whatever to other people in your network.

This learning is unorganized, it’s unmanaged. It doesn’t have an ‘outcome’ or a ‘purpose’. It is based on the flow, the communication, the content of the moment. It doesn’t have presenters and receivers.

It’s characterized by the “unconference”. I’m not sure if you’ve seen a whole lot about the unconference movement that has sprung up recently. The unconference movement is a bunch of people – like you, say – get together and there is no pre-defined agenda as to what will be talked about. Different people volunteer to talk about different things. They write what they’re going to talk about on a notice board at the side of the room, and people decide to create their agenda at the time they’re having their conference.

Sometimes people talk, sometimes people don’t talk. The content and the – well the entire structure of the conference is decided by the participants importantly not by votes or anything like that, but by each participant doing what they feel is most helpful to them at that point in time.

Now what typically happens is they move into different clusters, one cluster talking about one thing, another cluster talking about another thing. The idea here is that they are producing the best possible learning for themselves that they could have produced at that point in time with those people.

It’s messy. It’s messy, as opposed to neatly pre-defined structure. Look at this conference at this time (nothing personal to the organizers). Here you are. You’re all sitting here listening to me. Is this the absolute best use of your time that you could possibly have at this point in time? Be honest with yourself because you’re not going to say that out loud are you?

Voice: No! [Laughter]

The situation here has been pre-defined. There was a conference organizer who, for reasons unknown, picked me, brought me here through freezing rain [Laughter] and now here I am talking to you, right. And they had the best intent, and of course they made the best decision that they could given the resources that they had at the time and they may have been pretty good, but is it the best. Could you collectively have done a better job with the resources that you have?

The proposition by the unconference movement is “yes,” you working together to organize yourselves could come up with a better structure, better use of your time right now than a single or small group of people organizing this conference for you. That’s the proposition.

Again, it’s the idea of user-generated content, user-generated conferences, user-generated learning as a whole. Again it’s based on flow. I just mentioned Twitter in passing. Twitter is flow defined. Twitter is 140 character messages. You’re not going to have anything static and permanent with Twitter. You’re going to get messages to the effect, “what are you doing right now?”

The idea here is that learning is to immerse yourself in this flow. Not to try to capture this flow. Not to try to control or hold this flow, but rather to learn how to adapt oneself to this flow.

Douglas Rushkoff even talked about the internet being like surfing and learning on the internet as being like learning how to surf. A person who surfs doesn’t try to come to one single, concrete understanding of the wave because there is no such thing. A person who learns how to surf learns how to adapt him or herself to the wave. Drawing on all their experience, all their perceptions to make minute adjustments, to be able to react to the wave as it changes, as it forms.

So we have Web 2.0. That’s the concept and I just want to look briefly at some of the core technologies that underlie this. So, I ask how much time do we have. Oh, there we go.

Voice: Fifteen minutes.

Fifteen; good. See, I have a watch here, but it’s ten minutes fast. So I don’t want to trust myself. Time is – there’s McTaggart, , he wrote a paper called the ‘The Unreality of Time’, I believe him.

The first underlying tools of Web 2.0 technology are social networking tools, tools to create these learning networks. Social networking tools are very simply defined as tools that allow you to create lists of your friends, connect to them, and then use those lists to interact with them.

The earliest social networking tool, like instant messaging, ICQ, where you have a list of buddies, Skype you have a list of contacts. Now we have sites like Friendster and Orkut and Facebook and all of the rest where you very explicitly draw out a list of friends.

These social networking technologies, I’ll just point out, are very much in flux right now. The future of learning is not in Facebook, no matter what you’ve read. The future of learning is not going to be any social networking site, properly so-called, but rather something called – something that is much more distributed – Tim Berners-Lee called it and I quote, “the giant global graph” – GGG.

This is the idea that each person’s contribution to this web wide social network is a stand-alone thing, not connected to any particular web site like Friendster or Orkut, and in connecting to other people anywhere they are on the web rather than other people who are in Orkut or in Friendster or anything like that.

That’s what is being evolved, there’s a whole movement on social data portability, and as well (and it’ll come up a little bit later) OpenID, which makes that possible (I’ll mention that a little bit later).

Another underlying technology - and again this speaks to the messiness of the uncontrolled nature of Web 2.0 - is tagging. Tagging is a very simple phenomenon. A person presented with a resource like a photograph or a video or a web page or even an object, takes a word off the top of their head that they believe describes that object rather than selecting a word or a classification from a controlled vocabulary or a taxonomy. The idea of tagging is that people create their own vocabulary through use.

This is interesting because this creates organizations and structures of concepts that might not have been, perhaps could not have been, anticipated by taxonomists or librarians.

Another major technology underlying Web 2.0 is something called asynchronous Javascript and XML. The name sounds complex. It looks complex, but it’s actually very simple.

When you submit information to a web site, the old Web 1.0 way, I know you’ve all done this, the typical way you do it, you type information into a form. Fill out your name, address, blood type, other maiden name, bank account number, the rest. Then you hit submit and the page reloads.

What AJAX does is it allows you to enter information in the same way, but instead of reloading the entire page, a Javascript using something called HTTP_REQUEST sends a message to a web server. The web server sends a message back to the Javascript and then the Javascript updates just that little bit of the page that is relevant.

So, for example, if you’re logging in, here’s your page. You have a little log in form you will out your name, password, hit submit. Instead of the whole page reloading, the little java script sends a message, gets a result back and then just changes the little box where you log in.

This is important because it allows web pages to become interactive. It allows you to create a single web page that can have multiple interactions with the web server.

This allows for the creation of online applications, such as Google Documents, for example, or the Zoho suite of applications or things like Gliffy.com, which is a web page that allows you to draw diagrams, flow charts and things like that. And there are perhaps hundreds and hundreds of these applications in the web page (linking to Web 2.0 apps).

One of the things that we’re seeing is more and more people are using online applications like this instead of applications that would be loaded on their computer, like Microsoft Office Word document and PowerPoint slides.

One of the reasons for this is that it doesn’t matter what computer you’re on. You can always access your application and therefore you can always access your data. So if you’re at a cyber cafĂ© in Kuala Lumpur and you logged on, you can go to Google Docs and work on your document just as though you were on your own home computer.

The other thing that’s important is, if the document is on a web site like that, you can work on that document at the same time that other people are working on that document. A classic example of course is the wiki. But right now I’m writing a paper with a friend of mine. We’re working on Google Docs. I actually - was just last night in fact - I was sitting there typing on the paper and he’s typing on the paper at the same time. We’re both working on the same document at the same time and it’s live. Brilliant; we love it. Got half the paper written like that. Unfortunately that was the easy half.

Another major aspect of Web 2.0 technologies is representational state transfer (REST), probably best described in contrast to something that you’ve probably seen a lot of buzz about, web services. Web services, which are supported by the simple object access protocol (SOAP) as diagramed at the bottom, are very structured, I consider them very top heavy. There’s a lot of infrastructure. I think that they’re slow. REST does the same sort of thing as web services, but it does it in a very lightweight sort of way. Data on the web and services on the web are accessed simply by sending a call to a web address, a URI.

The importance of this is that it gives online web sites, online services a very simple, low overhead way of rapidly sending data back and forth. This allows us to combine, to merge and combine data from multiple web sites.

That leads us to the concept of the mashup. The idea of the mashup is you’re working with data from one application and data from another application, mashing it together to create a new application.

One of my current favorites is working with Flickr, which is a place where I store my photographs, because I have nowhere nearly enough disc space on my computer to store my photographs, especially now that I’ve got an eight megapixel camera. So I upload my photos to Flicker and then I access – I just click on ‘organize my photos’ and then ‘map’. Map opens up a Google map, which Flicker has accessed from the Google site. Then I drag and drop my photo on to the Google map and it creates location data for my photo (note: in fact it’s a Yahoo! Map. –ed).

So this match up here is allowing me to use two separate applications on separate web sites, Google Maps and Flicker, in order to create data that I couldn’t have created otherwise. Very precise latitude and longitude locations for my photographs.

Now this is an aside: imagine that this is currently happening. Hundreds of thousands, maybe millions of people geo-tagging all of their Flickr photos. There are billions of Flickr photos. For any location on the planet you’ll have photographs that have been taken by dozens and dozens and dozens of people.

Another major aspect is JSON. The only thing I’ll say about JSON right now for those of you who worked on SCORM and sharable objects and faced the cross domain scripting problem, JSON solves the cross domain scripting problems.

JSON allows what is known as the ‘tag hack’. Basically what it is is a way of importing into the head or the body of an HTML document, structured data in the form of Javascript arrays that could be used by Javascript on the current page.

So basically I’ve created the data on one place on my own web server, imported to JSON and use it on another web server thus solving the scripting problem. Brilliant, I love it; it’s so simple.

Just as an aside again, JSON eventually is going to be a serious, serious challenger to XML.

Finally, OpenID, which I mentioned earlier: OpenID is a technology, a very simple technology that allows people to have a single identity to cross all of these different web sites.

You can see how having the same identity across all of these different web sites is going to leverage a lot of the interactivity, a lot of the mashups that the connections between these web sites enable.

This treats - and this is a bit of an aside - but this treats your identity as personal rather than institutional. I have no idea how that’s going to play out in your context. I think your context is a bit special.

But for learning institutions, like universities and colleges, this is going to have a big impact because, historically the person, the individual, the student, has always been defined by the institution. You have your university log in, your university number, your university ID. That’s who you are.

But as learning happens more and more as a consequence of an interaction between multiple web sites, your identity has to persist across those web sites, which means it cannot be defined by any one of those web sites.

In practice what that means is it takes the definition of an identity out of the hands of the institution and puts it into the hands of the individual. You define your own identity, which you then project into the different web services.

So it means basically - again, your context might be different for the rest of the world - An end to walled gardens, a way of sharing social networks and content networks across institutions, across web sites.

Now I just want to – and I have like what, one minute? I just want to talk very briefly about networks and I’m going to zip through a slides here and not deliver them, but what this has to do with is how to design these structures, these networks, so that they’re effective.

One of the things about networks is, just because it’s a network doesn’t mean it’s good. Just because it’s a network phenomenon doesn’t mean it’s good. Networks can have bad results as well. Sometimes they’re known as ‘cascade phenomena’.

If the disease spreads through a network of people, for example, that’s a bad thing. Well, unless you’re the disease, in which case it’s a good thing. But I mean, for people, it’s a bad thing.

So you need to set up your networks so that you’re resistant to this. You need to set up your networks so that connectivity is possible, so that you can create this web and interactivity, but also in such a way that you minimize the risk of cascade phenomena and other things that will inhibit the function of the network.

So – I’m just going to skip through why networks and skip through distinction between groups and networks, which is a way of approaching this - and talk about networks as ecosystems and think about what makes a successful ecosystem.

Out of this - again, this is just my tack on this, right? - I’ve come up with what I call the ‘semantic principle’. The semantic principle is the set of conditions that allows you to create reliable networks. There are four major principles to the semantic principle: diversity, autonomy, openness and interaction.

Diversity is the idea that the elements or the members of the networks represent the widest possible spectrum of points of view. You think about your brain, right? You don’t want all of your neurons doing the same thing all the time in your brain. That would be really silly. Your brain would cease to function. Your brain would be inert, like a lump of iron.

What you want are different neurons doing different things at different times. You want each neuron to have its own individual, unique set of connections, its own different perspective or point of view on the world. The idea of the network is you’re collecting these many different perspectives and combining them to create a new, overall view of reality.

Autonomy - and this is tied very closely to diversity - in order to get this diversity, each of these individuals in the network needs to work autonomously.

By ‘autonomously’ I don’t mean simply ‘making their own decisions’, but also making these decisions against their own background, against their own perspective, their own culture, their own world view.

So, we get a very genuine set of – how do I want to say this – very genuine set of distinct points of view or perspectives on any given state of affairs or entity.

Openness – we needs openness in order to ensure that all of these different perspectives are heard and that no perspective is omitted from this overall collection.

Openness allows all perspectives from all points of view to contribute to the network, to create what Rudolph carnap used to call the ‘requirement for total possible evidence’. The Carnap requirement was the requirement for the total evidence.

Then finally, connectivity. This is kind of a tricky principle, but the idea here is that the knowledge in the networks is not the propagation of some knowledge from one individual to another, but rather the knowledge that is creating the network is created by the interaction of the networks as a whole.

It is not simply a reflection of the knowledge contained in any particular individual. That’s a very tricky concept, especially when explained in less than five seconds.

But if you think about it you’re looking at a television set and you see a picture of Richard Nixon, what makes the picture of a picture of Richard Nixon has nothing to do with any individual pixel. There’s no pixel that’s a little tiny representation of Richard Nixon that is blown up big. Each pixel is just a little black and white dot. Richard Nixon exists in that set of pixels only as a result of all of those pixels working together.

Similarly another example, flying an airplane from London to Canada. No single individual can do this. No single individual can build the airplane, make the tires, pump the gas, navigate the airplane, take off the airplane, transport the airplane across the ocean, land the airplane without crashing. It’s too much work for any given individual to do. That knowledge is distributed across a set of individuals.

Those four principles, those four semantic principles, are intended to provide, if you will, a framework or a metric for the evaluation to design and select Web 2.0 and Key Learning 2.0 technologies. With that more or less on time, I conclude my thoughts and I thank you for your patience and your interest.

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